Agents can submit portal edits and removals to Niantic.

Submitting Portals

Update: As of 3 September 2015, the ability to submit portals has been removed from the scanner. On 17 November 2016, Niantic announced the private beta of Operation Portal Recon, a new portal validation system, but at this writing, the submission of new portals remains unavailable. The language in this section reflects the original portal submission workflow, which may change when portal submissions are re-enabled.

You can submit prospective portals to Niantic. Niantic has established criteria dictating what constitutes an acceptable portal submission. It is recommended that you read these guidelines before submitting a portal. Once you have determined that the prospective portal meets the guidelines, here is how you submit it:

  1. Long press on the scanner at the spot where the new portal should be located. Select “New Portal” from the context menu that appears.
  2. Ingress will launch a camera view. Take a photo of the landmark. If it would not be clear from the photo of the landmark itself why it constitutes a suitable portal, you might take a picture of a sign or plaque instead.
  3. Tap the overhead satellite view of the location and drag the view as needed until the position marker is placed exactly where the portal should be. Keep in mind that the portal must be in a location which is accessible to the public.
  4. Enter a name and an optional description, then tap “Send.”

Wait for an email from Niantic. If you accept your portal submission, you’ll receive 1,000 AP and a key to the new portal.

Editing Existing Portals

To edit an existing portal, tap the portal to bring up its information card, then tap the photo of the portal. From there you can suggest a new photo for the portal, or edit its title, description, or location.

Suggesting a new photo

  1. Tap the camera icon and select to take a photo with the camera or choose an existing photo in your gallery.
  2. The new photo will be displayed. Tap “Send” to confirm.
  3. Wait for an email from Niantic. If they accept the photo, you get 500 AP.

Editing a portal’s title, description or location

  1. Tap the “Edit” button.
  2. Select the property you want to edit.
  3. Provide an updated name, description or location.
  4. Tap “Send.”
  5. Wait for an email from Niantic. No AP is awarded for title, description or location edits.

Reporting Invalid Portals

  1. Read the candidate portal criteria to confirm that the portal in question does not meet Niantic’s guidelines.
  2. Tap the portal to bring up its detail view.
  3. Tap the photo of the portal.
  4. Tap the “Edit” button.
  5. Tap “Report Invalid Portal.”
  6. Select the radio button that best describes the reason why the portal is invalid.
  7. Tap “Send.”
  8. Wait for an email from Niantic. No AP is awarded for removing invalid portals.

Some notes about reporting invalid portals:

  • Don’t report a portal as invalid simply because an enemy agent favors it. Trying to get valid portals removed is not cool.
  • If a portal exists but is incorrectly placed, don’t report it as invalid. Edit its location instead.
  • Niantic has clarified that portals on military bases are acceptable, even if the general public is not permitted access to them. However, some military bases have started demanding that Niantic remove portals on their grounds, due to concerns that agents will attempt to gain unauthorized access to the base. Don’t be the idiot that gets hauled off to prison (or SHOT) because you tried to get into a military base without authorization!